Return Policy

Thank you for shopping at Tabletop Goodies! We offer a refund and exchange within the first 30 days of your purchase. You can cancel orders up to 24 hours, if your order has not yet been shipped.

 

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.
  • Only regular-priced items may be refunded, sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need us to exchange an item for you, send us an email at info@tabletopgoodies.com.

Exempt Goods

The following are exempt from refunds:

  • Personalized items, such as our custom condition rings, custom initiative trackers, or custom miniature rings.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • If you have done all of this and you still have not received your refund yet, please contact us at info@tabletopgoodies.com.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable! If you receive a refund, the cost of shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@tabletopgoodies.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@tabletopgoodies.com.


European Union 14 day cooling off period
 
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.